Returns & Exchanges
At Pink Palm Puff, we want you to love your beach-inspired style, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garments are in their original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Drop Off Package
Affix the label to your parcel and drop it off at any authorized shipping location or carrier drop-box.
Receive Your Refund
After our team inspects your return at the warehouse, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing